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Tony Grist

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On The Fringe [Mar. 12th, 2010|10:05 am]
Tony Grist
There was some sort of drama going on at Aldi yesterday afternoon. At one point all three staff decamped to the locked staff room- where they keep the money-  leaving us customers waiting patiently at the tills and wondering, whimsically, whether we'd get away with it if we ran to our cars with our shopping and drove off. Then they came out again- and the girl who arrived at our till was weeping copiously. I've been served by grumpy people before now, but never one in floods of tears. Ailz- who is good at this sort of thing- asked her what the matter was and if we could help- but she wasn't saying much- except that the guy who had made her cry- and who we'd already seen having a shouting match with a customer- was subbing for the regular manager. I left feeling (a) that I wanted to get away as fast as I could and (b) that I should have done something... like...like...I don't know what.

[User Picture]From: poliphilo
2010-03-12 12:07 pm (UTC)
What a horrendous experience!

People are routinely promoted beyond their level of competence.

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