I had to speak to someone on the phone about my Post Office account and I couldn't remember my security details.
A memorable name? But there are so many!
A memorable place? Could it be Limoges?
At least, with Ailz prompting, I was able to give them my NI number.
And the consequence is I have to fill in a new security document and only just avoided having the account locked down
Oh, the weariness and disdain in the woman's voice.
Sometimes I hate the modern world.