Agencies of any stripe usually leave a lot to be desired - they have no great incentive to offer a good service, content to rake in the lion's share of the fees charged, whilst leaving the workers to get by on whatever's left over. And then there are employment agencies and recruiters..

I submit that when humanity is finally capable of space colonisation, we consider launching a "B" Ark first.

This agency's boss is seriously out of her depth. Evidence mounts that she'd been telling all kinds of porkies to excuse the lousy service she was giving us.